Connection Lost or Unavailable: We Need More DATA

Discussion in 'Tech Support' started by Senshu, Mar 13, 2014.

  1. lion9955

    lion9955 Well-Known Member

    Seam like we have a fix. I did what Redashes did and i worked. However i also needed to disable my avg firewall the similar way. after that it worked and launcher were installing updates with out a problem and started the game. after that i enable my firewall again and restarted the computer. The game still loads so this is awesome. thank you very much redashes. you rule.
     
  2. Senshu

    Senshu Administrator Octopi

    Yeah I found his post and have added it to the PC Troubleshooting thread. http://forums.poxnora.desertowlgames.com/index.php?threads/pc-troubleshooting.1487/

    If this solution does not address the problem for some make sure to post here so we know there is more to this issue than just a firewall setting.
     
  3. Deadblues

    Deadblues New Member

    Please keep us posted....not really interested in returning to the 10.8 , currently running 10.9.2 here. And thank you for your efforts.
     
  4. Senshu

    Senshu Administrator Octopi

    It should be able to run on that version of Mac OS because it is newer than version 10.9.2. Could you tell me step by step what you are doing and what happened?
     
  5. Zardoz

    Zardoz New Member

    Wow, I hope there is a better solution than disabling all firewalls to play Pox Nora. That opens the user up to all sorts of Internet threats, if no other firewall is enabled, and/or the Windoze Firewall is not renabled after every single game of Pox Nora, also requiring a reboot possibly. Is it just Windoze Firewall that is the problem? What about 3rd-party firewalls like Outpost or others?
     
  6. Deadblues

    Deadblues New Member

    Yes...sorry about the delay. I launch Pox from the "p in a circle" icon and then a hard drive icon appears on the desktop. After a minute, a rectangle appears in the center of the screen, and ass the game loads in immediately reads the connection error sign. Checking for Updates.... is in the left corner of the screen and thats it. It says updating in a grey box on the bottom right of the screen and i remain there.
     
  7. Deadblues

    Deadblues New Member

    Wait, hold the phone....i think it's loading now, i launched the game from the applications folder as apposed to launching it from a shortcut. Downloading 205 files!

    And I'm back in, thanks for all the help!
     
  8. tycoon420

    tycoon420 New Member

    days ago i wz able to play pox at the cost of PC RESTART but now it isnt starting i ve uninstalled nd reinstalled it..
    although updater ran succesfully and did all 200 MB of update still im seeing "connection lost or unavailable" nd restarting pc , turning off firewall, etc isnt helping!!!
    PLZ HELP!!!!
     
  9. Senshu

    Senshu Administrator Octopi

    When you uninstalled and reinstalled did you delete the Pox Nora folder that was left behind? If not try deleting the folder. It sounds stupid, but it has worked for some.
     
  10. orellevi

    orellevi The King of Potatoes

    "Connection Lost or Unavailable name orellevi

    i have 2 Application one is the pox nora with the big P and the second is the launcher with the java cafe

    if i do pox nora it has connection but its slowing and lags
    but if i do launcher it has problem with the connection
    and i did the idea of the player about the window firework and still no working
    its very important please i have alot of cards that i have bought i dont want wasted it for nothing


    error


    FPSAnimator P1:Thread[AWT-EventQueue-0-FPSAWTAnimator-Timer0,6,main]: Task[thread Thread[AWT-EventQueue-0-FPSAWTAnimator-Timer0,6,main], stopped false, paused false shouldRun true, shouldStop false -- started true, animating true, paused false, drawable 1, drawablesEmpty false]
    java.net.MalformedURLException: no protocol: UNDEFINED REALM
    at java.net.URL.<init>(Unknown Source)
    at java.net.URL.<init>(Unknown Source)
    at java.net.URL.<init>(Unknown Source)
    at com.poxnora.client.webinterface.WebInterface.getPost(Unknown Source)
    at com.poxnora.client.webinterface.WebInterface.access$100(Unknown Source)
    at com.poxnora.client.webinterface.WebInterface$WebHit.run(Unknown Source)
    SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
    SLF4J: Defaulting to no-operation (NOP) logger implementation
    SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
    CHECKING FOR NUX DATA? THIS IS OLD AND SHITTY! REMOVE ME!
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: QUICKMATCH
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: GROUP
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: QUICKMATCH
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: GROUP
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: QUICKMATCH
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: GROUP
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: TOURNAMENT_STANDARD
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: TOURNAMENT_DRAFT
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: OBSERVE
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: TOURNAMENT_STANDARD
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: TOURNAMENT_DRAFT
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: OBSERVE
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: TOURNAMENT_STANDARD
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: TOURNAMENT_DRAFT
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: OBSERVE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: QUICKMATCH
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: GROUP
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: QUICKMATCH
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: GROUP
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: QUICKMATCH
    LobbyScreen > validateActionButtonWithLobbyCriteria -- unhandled lsb: GROUP
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
    setNumberOfPlayers -- unhandled type NUM_USERS_IN_QUICKMATCH_QUEUE
     
    Last edited by a moderator: Apr 25, 2014
  11. Senshu

    Senshu Administrator Octopi

    Try uninstalling Pox Nora and make sure you delete the Pox Nora folder in your install directory. Then download the newest version of java. https://www.java.com/en/download/

    After java is installed then reinstall Pox Nora https://www.poxnora.com/download.do

    Also, low RAM can affect performance. Try disabling any unnecessary programs that may be running in the background.
     
  12. indiepants

    indiepants New Member

    Using OSX 10.9.2 Mavericks on a MacBook Pro. I got that error, came to this thread, and tried Tommybee’s solution. It works fine now.
     
  13. Senshu

    Senshu Administrator Octopi

    Good to hear our troubleshooting guides are helping.
     
  14. Lucas Tazinafo

    Lucas Tazinafo New Member

    Notebook: Acer Aspire 5741-7840

    Processador:Intel Core i3 - 330M
    Memória RAM: 3GB 1033MHz DDR3
    Disco Rígido: 250GB 5400rpm SATA
    Sistema Operacional: Windows 7 Home Basic 64 bites.
    Unidade Óptica: gravador DVD/CD-RW
    Tela: 15.6" LED LCD (1366x768)
    Gráficos: Intel Graphics com 128mb compartilhada
    Wireless: WLAN 802.11 b/g/n
    Teclado: Numérico
    Portas: 3 USB
    Mouse: Multi-gesture touchpad
    Leitura de cartão: Memory Stick, SD, MMC, xD-Picture
    Webcam integrada: Sim; 1280x1024
    Outras saídas/entradas: HDMI, VGA, microfone, áudio, AC Adapter Controler, RJ45
    programas: Acer Backup Manager, Acer ePower Management & Acer eRecovery, Microsoft® Works 9 com Microsoft® Office Starter 2010, Adobe® Flash® Player 10 & Adobe® Reader® 9.1 , eSobi™, Google Toolbar™, Norton® Online Backup, McAfee® Internet Security Suite 2009 Trial, MyWinLocker®, Acer Arcade™Deluxe, NTI Media Maker™, WildTangent® Demo Games, Acer Crystal Eye, Microsoft® Silverlight™, Skype™, Windows Live™ Essentials, Wave 3.2
     
  15. Senshu

    Senshu Administrator Octopi

    We need a description of what is happening.
     
  16. Lucas Tazinafo

    Lucas Tazinafo New Member

    It does not connect, like in the first picture you've show.

    I tryed to reinstall, also to unable the Windows Firewall, but nothing changes.

    It's Windows 7 here.
     
  17. Senshu

    Senshu Administrator Octopi

    When you Uninstalled and reinstalled did you delete the Pox Nora folder in your install directory?
     
  18. Lucas Tazinafo

    Lucas Tazinafo New Member

    Yes. All the Desert Owl Games Folder, with poxnora inside were gone.
    But i did that before reinstalling
     
  19. Senshu

    Senshu Administrator Octopi

    Were you able to play before and this is just a recent occurrence?

    If you start a forum conversation with me and attach your error and output log. These are found in your Pox Nora install directory in the logs folder. Example: C/Program Files/Desert Owl Games/Pox Nora/logs. You can use services like drop box to post the files in the conversation, and do not edit the contents or name of the file.

    We can look into this, but an issue like this could be caused by numerous factors some of which may be outside our control.
     
  20. Lucas Tazinafo

    Lucas Tazinafo New Member


    I PLAYED SOME TIME AGO (March or April at most).
     
    Last edited by a moderator: May 23, 2014

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