For clarification: If you are lose games at Standard I or higher, you will not gain any points. You can see how much you will gain for a win/loss by hovering over the bar in the Launchpad or referring to this chart: Next League Requirements +1 Points for a Ranked Loss, +2 Points for a Ranked Win Standard League V (Level 1) - 5 points Standard League IV (Level 2) - 10 points Standard League III (Level 3) - 15 points Standard League II (Level 4) - 20 points 0 Points for a Ranked Loss, +2 Points for a Ranked Win Standard League I (Level 5) - 25 points Rare League (Level 6) - 30 Points -1 Points for a Ranked Loss, +2 Points for a Ranked Win Exotic League (Level 7) - 35 Points Legendary League (Level 8) - 40 Points -2 Points for a Ranked Loss, +2 Points for a Ranked Win Limited League (Level 9) - 50 Points Battlemaster League (Level 10) - Top League
Now, if you are winning games (and the game lasted longer than 5 minutes) and not gaining points - then that is a problem.