Market Bug?

Discussion in 'Bug Reporting' started by CograthZ, Dec 28, 2015.

  1. CograthZ

    CograthZ New Member

    I was in the market buying the Holiday Special for 8000 gold. I bought 2 no problem, but when I bought the third one it said there was an error and to try again later. Only problem is it still took my gold. I looked through my runes hoping it just gave me them without me opening the pack, but no such luck. No new runes. I'm not sure what can be done about this, but could someone please look into it for me?
     
    CograthZ, Dec 28, 2015
    #1
  2. Cydna

    Cydna Forum Royalty

    Make a support ticket or message @Senshu
     
    Cydna, Dec 28, 2015
    #2
  3. Senshu

    Senshu Administrator Octopi

    From what we can see the transaction went through and the runes were added to your account. It could have been an error with the popup for opening the pack.

    But, if you continue to have this problem contact our customer support by clicking on Help at PoxNora.com.
     
    Senshu, Dec 28, 2015
    #3
  4. CograthZ

    CograthZ New Member

    Thanks for looking into it for me. I must be over looking the runes it gave me then.
     
    CograthZ, Dec 28, 2015
    #4
  5. Senshu

    Senshu Administrator Octopi

    It's easy to overlook them when your collection is large :)
     
    Senshu, Dec 28, 2015
    #5

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