Missing Mysterious Elf?

Discussion in 'General Discussion' started by Gorebucket, May 13, 2015.

  1. Gorebucket

    Gorebucket Forum Royalty

    Completed Nefari Ressurection on Legendary. Only got a regular rune.

    Where'd that guy run off to? Is there some hidden criteria to get him?

    EDIT:
    Resolved soon after submitting a support ticket. Submit a support ticket if you encounter this issue. Thanks. :D
     
    Last edited: Jun 17, 2015
  2. Moles

    Moles Administrator Octopi

    I am looking into this issue, it seems as if a small minority of people are claiming to not receive the rune on completion - I have received it every single time and been unable to replicate so far - I am going to do some digging a bit deeper.
     
    Gorebucket likes this.
  3. hfok

    hfok I need me some PIE!

    Offtopic:
    So you can get it more than once!?
    Is it trade-able?
     
  4. Moles

    Moles Administrator Octopi

    It is non- tradable and 1 deck limit.
     
  5. hfok

    hfok I need me some PIE!

    Thanks for the reply
     
  6. Senshu

    Senshu Administrator Octopi

    As a note, if you contact customer support by going to PoxNora.com and clicking on the Feedback & Support tab we will do what we can to help while @Moles works on resolving the problem.
     
    Gorebucket likes this.
  7. OriginalG1

    OriginalG1 I need me some PIE!

    Nefari Resurrection was really hard to beat.

    Mainly because of the 1st phase. Wow that level is not messing around.

    I beat Nefari Resurrection on Normal and Legendary and was not awarded the Mysterious Hooded Elf or a limited edition rune for either victory.

    Not super surprised because I remember reading something about the award not showing up on forums but could not find the original post.

    Is this going to be fixed, and may I be awarded the Mysterious Hooded Elf? Please. I have no desire to face the "Nafari Invasion" level ever again.
     
    Last edited: Jun 11, 2015
  8. JellyBerry

    JellyBerry Forum Royalty

    Create a ticket via main site.

    Clearly you didn't work hard enough to earn it yet. Spin around three times, hop in one leg and scream SENSHU!

    After doing these things you're not supposed to do you might get it.

    Good luck.
     
    Anima26 and OriginalG1 like this.
  9. Dhamun

    Dhamun Member

    finished the campaign today and had the same issue
     
  10. Dhamun

    Dhamun Member

    yea, did that - thx
     
  11. Leadrz

    Leadrz I need me some PIE!

    Can a green make stickied threads for stuff like this?
     
    Dhamun likes this.
  12. OriginalG1

    OriginalG1 I need me some PIE!

    no elf for me either

    can you screen shot that feedback and support tab, i do not even see it
     
  13. Burcho

    Burcho I need me some PIE!

    Go to your poxnora home page and click help at the top right corner.
     
  14. OriginalG1

    OriginalG1 I need me some PIE!

    o, okay. Then you Brucho, and i have done fallowed through with the help process.
     
  15. Dresnar20365988

    Dresnar20365988 Devotee of the Blood Owl

    I haven't received the rune and I've completed the campaign twice.
     
  16. Dhamun

    Dhamun Member

    that's bad, dresnar :/

    - hmm, sent the ticket yesterday (okay, it was sunday), nothing happened so far
     
  17. Leadrz

    Leadrz I need me some PIE!

     
  18. Senshu

    Senshu Administrator Octopi

    Done, we weren't planning on this lasting as long as it has.
    As mentioned by others, create a customer service ticket by going to PoxNora.com and click on Help. We address this on a case by case basis.
     
  19. Pixyrus

    Pixyrus Forum Royalty

    I, uhhh... haven't recived my Mysterious Hooded Elf yet either. I have, uhhhh... beaten the campaign and sent a support ticket, but still no luck. ;););););););););););););););););););););););)

    You can just go ahead and put the Mysterious Hooded Elf in my rune manager, thanks.
     
  20. TheBulwark

    TheBulwark I need me some PIE!

    Still cant figure out how to beat the last campaign game can people post the bgs they won with?
     

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