payment problem in steam client

Discussion in 'Tech Support' started by diehardsam2010, Apr 16, 2015.

  1. diehardsam2010

    diehardsam2010 Well-Known Member

    I running steam poxnora, in the marketplace, I click buy credit but it show
    "A problem was encountered while processing your payment. Please contact technical support."
    Please check what is the problem.
    I go poxnora site, I try at there in marketplace, buy credit, it able to bring me into paypal, credit/debit card and amazon payment.
    I will like to buy thru steam using steam wallet rather than directly thru website.
    I stay in South East Asia which should be no problem in buying thru steam wallet as I had buy a lot of games thru steam. I got about 500 games title in my library.
    Hope that you can fix and solve the payment problem in steam.
    Wait for your answer.
    Thanks.
     

    Attached Files:

  2. Senshu

    Senshu Administrator Octopi

    We made a hot fix to the currency exchange so this problem should be fixed.
     
  3. diehardsam2010

    diehardsam2010 Well-Known Member

    I am the one who report to support, I know they fix it already.
    Thanks
     
  4. Senshu

    Senshu Administrator Octopi

    We know, I just responded to make it known that this was resolved :)
     
  5. diehardsam2010

    diehardsam2010 Well-Known Member

  6. LunarFox

    LunarFox New Member

    Sorry, but I am still facing this issue. The error message is the exact same and it's also through steam. I live in Singapore.
    May you look into this issue?

    Thank you
     
  7. Senshu

    Senshu Administrator Octopi

    Since this has to do with making a purchase can you please contact our customer service email about this in the event we need to discuss account specific information? [email protected]
     

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