Problem With Java Runtime?

Discussion in 'Tech Support' started by TooStoned, May 15, 2014.

  1. TooStoned

    TooStoned New Member

    Every time I hit play this happens, I've tried reinstalling, deleting folders, etc... Nothing has helped so far. Any suggestions would be appreciated.

    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x70f653f5, pid=2648, tid=2340
    #
    # JRE version: Java(TM) SE Runtime Environment (7.0_45-b18) (build 1.7.0_45-b18)
    # Java VM: Java HotSpot(TM) Client VM (24.45-b08 mixed mode windows-x86 )
    # Problematic frame:
    # C [OpenGL32.dll+0x853f5]
    #
    # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
    #
    # If you would like to submit a bug report, please visit:
    # http://bugreport.sun.com/bugreport/crash.jsp
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #
     
  2. Senshu

    Senshu Administrator Octopi

    What are your system specs? PC/Mac, Processor, Video Card, Ram, etc.?
     
  3. TooStoned

    TooStoned New Member

    PC, windows 7 home premium, q6600 veev quad core, 3g ram, 500gb hd
     
  4. TooStoned

    TooStoned New Member

    Well, here's an update. Just upgraded to 4g of ram and it works fine now, thanks :)
     
  5. Senshu

    Senshu Administrator Octopi

    That is odd because Pox should have run fine with just 3gb of ram. But, it is good to hear your problem was resolved.
     
  6. LordCalgar

    LordCalgar New Member

    I'm having the same issue as the OP.

    #
    # A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x70e353e5, pid=2928, tid=3584
    #
    # JRE version: Java(TM) SE Runtime Environment (7.0_45-b18) (build 1.7.0_45-b18)
    # Java VM: Java HotSpot(TM) Client VM (24.45-b08 mixed mode windows-x86 )
    # Problematic frame:
    # C [OpenGL32.dll+0x853e5]
    #
    # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
    #
    # If you would like to submit a bug report, please visit:
    # http://bugreport.sun.com/bugreport/crash.jsp
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.
    #

    This happens only on my laptop: Win 7 Ultimate, Intel Core 2 Duo 1.8 Ghz, 2 GB ram, Mobile Intel 965 Express Graphics (with latest Intel drivers);
    As a note I have been able to play on this machine before, when Pox was still at SOE and after it was transferred to DOG but I was using Windows XP at the time.

    Appreciate any help!
     
  7. Senshu

    Senshu Administrator Octopi

    There is a known issue with some Core 2 Duo integrated graphics not being able to run the game of which we are working on a hotfix. As as precaution make sure you have the newest version of java installed. Also, it could be a ram issue. We have upped the ram requirements for Pox Nora from 512MB to 1GB to improve performance that coupled with Win 7 requiring more resources to run than XP it very well could be that you are running out of memory. Try eliminating any background processes that are not required for your computer to run.
     
  8. LordCalgar

    LordCalgar New Member

    The last patch resolved the issue. Good job and thank you Owls!
     
  9. Senshu

    Senshu Administrator Octopi

    Good to hear :)
     
  10. queen5me

    queen5me New Member

  11. Senshu

    Senshu Administrator Octopi

  12. Arg0

    Arg0 New Member

    A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x1ce8d480, pid=4632, tid=4036
    #
    # JRE version: Java(TM) SE Runtime Environment (7.0_45-b18) (build 1.7.0_45-b18)
    # Java VM: Java HotSpot(TM) Client VM (24.45-b08 mixed mode windows-x86 )
    # Problematic frame:
    # C [atioglxx.dll+0x92d480]


    I have this one.. And I'm pretty sure that i made most of troubleshooting tip's/ reinstaling/ i even reinstaled whole Java and I'm sure that i have latest one. Runing as admin etc,etc.
    tried instal Poxnora to my "C" or even "D" disc.


    System Information
    ------------------
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Language: Polish (Regional Setting: Polish)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: P31-DS3L
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz (2 CPUs), ~2.4GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
     
  13. Senshu

    Senshu Administrator Octopi

    When you uninstalled did you make sure to delete the Pox Nora folder before reinstalling?
     
  14. Arg0

    Arg0 New Member

    ofcourse i did it planty of times
     
  15. Senshu

    Senshu Administrator Octopi

    Hmm, looking at your screenshot the date on your computer says 6/16/2014. Make sure your computer is set for the correct date and time. If your computer is not using the right date and time that will prevent you from connecting to our download server.
     
  16. Arg0

    Arg0 New Member

    Oh, it's not mine ;p It's another person ;p
     
  17. Senshu

    Senshu Administrator Octopi

    Ah, my bad, but same situation still applies about making sure the date and time are correct.
     
  18. Arg0

    Arg0 New Member

    yes it is correct :)
     
  19. Senshu

    Senshu Administrator Octopi

    Did you try completely uninstalling Pox Nora, delete the Pox Nora folder in your install directory, download and install the newest version of your video drivers, and then try installing Pox Nora again? What version of Pox Nora are you using Steam or the stand alone download?
     
  20. Arg0

    Arg0 New Member

    "stand alone download" and Yes i did everything
     

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