I just downloaded the game on PS4 and I am unable to log in. Upon launching the app, the screen loads and I get "Invalid username or password." I never get the chance to log in. I searched the forum but I did not find any answers to this issue
Update: the issue has been resolved. A service that determines whether your login info is from PoxNora or PS4 wasn't working. It was recognizing that I was trying to log in with my PoxNora account, which has the same name as my PSN ID. They said the service could be fixed in a few weeks but I ended up getting my PoxNora account name changed so that it would work. I was able to immediately log on after that.