Transfer of alt account failed.

Discussion in 'Bug Reporting' started by Prami, Mar 10, 2014.

  1. Prami

    Prami I need me some PIE!

    Transfer of my alt account failed halfway, SOE considers the unique code to have been used, and DOG considers the transferred account to be unverified.

    I can reset the password for the account, but i cannot log in.

    Any help would be appreciated.

    When clicking the confirmation link sent by DOG, i get the following error.

    Account Not Confirmed
    Your account could not be confirmed. The most likely reason is that the confirmation link you clicked has expired. If you feel this is in error, please contact technical support.
     
  2. KTCAOP

    KTCAOP I need me some PIE!

    Remember to log in using your PoxNora in game username, not your SOE log in if they are different.
     
  3. Prami

    Prami I need me some PIE!

    And if i don't remember my IGN?
     
  4. KTCAOP

    KTCAOP I need me some PIE!

    If you are able to have good evidence of claim on the account, you can send in a support ticket off of the website and they may be able to help you.

    On the main website, on the left there is a sidebar where you can contact support.
     
  5. Prami

    Prami I need me some PIE!

    Thank you.
     
  6. Prami

    Prami I need me some PIE!

    /Resolved

    Username was in one of the email names. Didn't notice because it blended in with common words.
     
  7. KTCAOP

    KTCAOP I need me some PIE!

    Ah, right, it should also be there in the confirmation email, I had forgotten about that.

    Glad that this was resolved! =)
     

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