We want to look into the connection lost or unavailable issue and we need more information from everyone who is having this specific problem. If you are seeing anything similar to the image in this post please respond. What We Need From You: We need to know what operating system you are using and the version of that operating system. Example: Mac OS 10.5.8 or Windows Vista Service Pack 2. We need you to provide the error and output log. These are found in your Pox Nora install directory in the logs folder. Example: C/Program Files/Desert Owl Games/Pox Nora/logs Please start a conversation with Senshu. Title the conversation "Connection Lost or Unavailable: (Your Forum Name)" and include the information asked for above. You can use services like drop box to post the files, and do not edit the contents or name of the file. Note: Your troubles may be a caused by your local network firewall, security setting, or Anti-Virus/Malware Protection Software We thank you for your patience.
pm me when you can, hope i didn't put up any thing to hack my pc if i did please black it out if you can. ill be at work tomorrow, so ill check on this when i can ty.
i had this problem 5 days ago. I tried firewalls, anti virus firewalls, java updates and firewall-age. Nothing helped....tho i didn't get this error in the picture unless i opened the wrong program for the launcher. There are 2 of them. Launcher and poxnora. 5 days ago, midway thru messing with stuff, the game updated, and i was good to go. So make sure u are opening the poxnora file and not the launcher. This might help someone? I was running this, but i am fixed now. ------------------ System Information ------------------ Time of this report: 3/10/2014, 16:27:55 Machine name: ADMIN-COMP Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 05/25/10 14:57:23 Ver: 08.00.15 Processor: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (8 CPUs), ~3.1GHz Memory: 12288MB RAM Available OS Memory: 12280MB RAM Page File: 2481MB used, 22075MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)
Connection Lost or Unavailable: Fix on MAC Hello Desert owl games please give me a job troubleshooting for the mac lol. This error is given when the downloaded application has not been placed into the application folder with the "Finder" function of Mac. Please follow these steps for a swift resolution 1. Download the program 2. Open "Finder" application from bottom bar 3. Click where it says PoxNora under the "Devices" sub menu towards the left hand extreme of the "Finder" window (Am i allowed to call it a window? it is a mac not windows right? so what is it called? Pane maybe, wtf i suppose who cares init) 4. Now towards the top of the window[] you should have the "Device" called "Poxnora" open so it should show 2 new icons: Applications PoxNora (this time next to the blue recognisable PoxNora Icon[btw if there is desert owl mod reading this you have my permission to put a small gif of that here if you want so ppl can understand easier what i mean) 5. Click and drag that PoxNora+Icon into where it says "Applications" on the far left hand side of the Finder window. (it may work to click and drag it instead into the "Applications" word immediately above it as well but I did it the other way) 6. It may prompt you to over-write the old version and give you options to either "keep both" "stop" >"REPLACE"< (Psst, you want this one) Click "Replace" I will add I don't like macs for this reason, why is it so pointlessly complex just to make the application work, it's like a computer version of bureaucracy to just add additional red tape to the procedure, it's like "Why do i need to tell this machine that it's a programme I'm trying to run? It should know this with out me having to tell it shouldn't it!" This is my first post on the forums, couldn't not help you out with this DOG, hope you're glad you don't have to spend stupid amounts of time on a silly mac trying to figure it out for yourselves
i m having same issue i have to restart my pc everytime i close the game or minimize it!!! i m using windows 7 ultimate service pack 1 32 bit OS adapter type =intel(r) G33/G31 express chipset family graphics memory =256 mb display adapter driver version= 8.15.10.1930 ERROR LOG : java.net.SocketException: Address family not supported by protocol family: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) at java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at sun.net.NetworkClient.doConnect(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.<init>(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:269) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:142) at com.poxnora.updater.Updater.verify(Updater.java:226) at com.poxnora.updater.Updater.run(Updater.java:435) java.net.SocketException: Address family not supported by protocol family: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) at java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at sun.net.NetworkClient.doConnect(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.openServer(Unknown Source) at sun.net.www.http.HttpClient.<init>(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.http.HttpClient.New(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:269) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:142) at com.poxnora.updater.Updater.verify(Updater.java:226) at com.poxnora.updater.Updater.run(Updater.java:435) OUTPUT LOG : Site : http://content.poxnora.desertowlgames.com/client/content/ Remote: http://content.poxnora.desertowlgames.com/client/remote/ App : Pox Nora host : game.poxnora.desertowlgames.com port : 22322 web : http://poxnora.desertowlgames.com/ cltsvc: https://poxnora.desertowlgames.com/ sessio: http://poxnora.desertowlgames.com/ LOadig: C:\Program Files\Desert Owl Games\Pox Nora\launcher\index.html Loading: .\launcher.index Fetching: http://content.poxnora.desertowlgames.com/client/content/launcher.index Update Failed: Address family not supported by protocol family: connect REquest action!Resume UpdateManager.onUpdateVerified() Loading: poxnora\release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Update Failed: Address family not supported by protocol family: connect FIX IT ASAP MAN!!!!
how much longer for this to be fixed as i would like to play. I did all i can, i PMed you with every thing, is there anything else i need to do? If not what is the estimated time for the fix.
As we have said this could also be a firewall and security settings issue. We will look into this when we have enough data to draw upon, but as Tommybee's post indicates it for some it very much could be on the user's side.
Actually Gedden suggested people using finder when this issue first came up. What Mac OS version are you using which this works? Let us know if you have had this problem on Mac and Tommybee's instructions fixes the problem. Thanks Tommybee for providing the detailed breakdown. 64 fictional forum points. Note: Forum points are arbitrary and have no intrinsic value.
A few people have been reporting that to be a fix, Malosi I believe is one of the ones that recently posted that. This was first posted here and has had some success, but it doesn't seem to always work I don't think.
I'm not a techy guy so I don't know what to tell you, but this problem has been happening to me. I play on PC. Good luck with fixes!
How can i find the information you need from my computer for help? Tried the fonder function and reloaded the game a few times, though no change. On my Mac, an icon of a hard drive appears in my desktop...not sure if anyone else has noticed this?
What version of Mac OS are you using? Anything older than 10.8.5 won't run Pox Nora due to some odd changes Apple did with Java. In this case you don't need to provide the logs because we know what is causing the problem, this is just a big task and we just haven't had the time to address it yet.
I'm having this problem too. It came all of a sudden -- i'd been playing for a week then suddenly can't. How do i start a conversation with Senshu?
"Connection Lost or Unavailable: Khipu4" Hi Senshu, first of all, tahnk you very much for supporting this great game!! Well, i have the same problem as most players, that of connection issues. I use Windows 8 64bit. Here is my error log: java.io.IOException: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos at java.io.WinNTFileSystem.createFileExclusively(Native Method) at java.io.File.createNewFile(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:136) at com.poxnora.updater.Updater.update(Updater.java:295) at com.poxnora.updater.Updater.run(Updater.java:437) java.io.IOException: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos at java.io.WinNTFileSystem.createFileExclusively(Native Method) at java.io.File.createNewFile(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:136) at com.poxnora.updater.Updater.update(Updater.java:295) at com.poxnora.updater.Updater.run(Updater.java:437) java.io.IOException: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos at java.io.WinNTFileSystem.createFileExclusively(Native Method) at java.io.File.createNewFile(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:136) at com.poxnora.updater.Updater.update(Updater.java:295) at com.poxnora.updater.Updater.run(Updater.java:437) java.io.IOException: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos at java.io.WinNTFileSystem.createFileExclusively(Native Method) at java.io.File.createNewFile(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:136) at com.poxnora.updater.Updater.update(Updater.java:295) at com.poxnora.updater.Updater.run(Updater.java:437) java.io.IOException: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos at java.io.WinNTFileSystem.createFileExclusively(Native Method) at java.io.File.createNewFile(Unknown Source) at com.poxnora.updater.DownloadFile.fetch(DownloadFile.java:136) at com.poxnora.updater.Updater.update(Updater.java:295) at com.poxnora.updater.Updater.run(Updater.java:437) And my output log: Site : http://content.poxnora.desertowlgames.com/client/content/ Remote: http://content.poxnora.desertowlgames.com/client/remote/ App : Pox Nora host : game.poxnora.desertowlgames.com port : 22322 web : http://poxnora.desertowlgames.com/ cltsvc: https://poxnora.desertowlgames.com/ sessio: http://poxnora.desertowlgames.com/ LOadig: C:\Program Files (x86)\Desert Owl Games\Pox Nora\launcher\index.html Loading: .\launcher.index Fetching: http://content.poxnora.desertowlgames.com/client/content/launcher.index I AM HERE!true UpdateManager.onUpdateVerified() Loading: poxnora\release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Update Failed: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos REquest action!Resume UpdateManager.onUpdateVerified() Loading: poxnora\release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Update Failed: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos REquest action!Resume UpdateManager.onUpdateVerified() Loading: poxnora\release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Update Failed: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos REquest action!Resume UpdateManager.onUpdateVerified() Loading: poxnora\release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Update Failed: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos REquest action!Resume UpdateManager.onUpdateVerified() Loading: poxnora\release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Fetching: http://content.poxnora.desertowlgames.com/client/content/release.index Update Failed: El nombre de archivo, el nombre de directorio o la sintaxis de la etiqueta del volumen no son correctos Thanks very much for your help
OK for now my problem is fixed. Here is what i did. Go to start menu and in the search area type MSCONFIG this will pull up a window and go to the TAB services scroll down and look for WINDOWS FIREWALL UNCHECK IT there!!! then CLICK APPLY and OK. CLOSE IT OUT, START POX-NORA the game should work now. I did turn off windows fire wall before but it did not recognize it the other way so you have to shut it off the way i just told you or it will not work.