CAN'T LOG IN TO CLIENT

Discussion in 'Tech Support' started by nitebane21, Dec 19, 2022.

  1. nitebane21

    nitebane21 I need me some PIE!

    I went to log into the client just now, with my saved info, and it said invalid account name or password. Tried retyping everything, restarted, even changed the password and still no luck. I can log in to the forums, the website, everything but the client no problem. I last played 11/22/22 with no issues so the account should be active still.
     
  2. Slugbait

    Slugbait The King of Potatoes

    What's your user name? Is it nitebane21 or something else? Also, what platform (PC, Mac, PS4) and what client do you use?

    I can take a look and see what would be preventing you from being able to log in.
     
    nitebane21 likes this.
  3. nitebane21

    nitebane21 I need me some PIE!

    styles083 username
    PC, desktop client
    Version (?) POX_RC4_r5232
     
  4. Slugbait

    Slugbait The King of Potatoes

    I'm not entirely familiar with that client. Is it the old Java one or is it Unity? Regardless, it is out of date and I recommend using the version on Steam. I'll still look into why it's failing (I think I know why, honestly) and see if I can get a fix up later tonight.
     
  5. nitebane21

    nitebane21 I need me some PIE!

    Unity. I'll uninstall and install through steam. Thanks!
     

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