Client Freezes During Gameplay

Discussion in 'Tech Support' started by RockPaperGiJoe, Mar 9, 2014.

  1. RockPaperGiJoe

    RockPaperGiJoe New Member

    I'm a returning Pox player from about 4 years ago and I wanted to see the new changes under the new management. I'm running into a problem with the Pox Client whenever I try to play any training grounds BG. The game will work fine for the first few rounds but as soon as I hit round 8 or so the game will freeze abruptly as a new rune is revealed.

    I've tried:
    - closing out the client using task manager since it is frozen and then opening it again. I can reconnect to my game but it will immediately freeze again when the battle ground loads.
    - running the game under various compatibility settings under properties.
    - running the game as an administrator.
    - checking the latest version of my NVidia graphics drivers. DXDIAG and system properties are all good. I recently ran a bench marking utility without any issues.
    - tried other games using Java. They all work correctly.
     
  2. RockPaperGiJoe

    RockPaperGiJoe New Member

    I'm still having this issue.

    There are a few more issues I've run into: I was charged 1,000 gold for the free public deck that you are supposed to get after completing the tutorial. Also, all of my single player scenarios are showing as locked. I know I purchased more than what I have available before your game transitioned to Sony but those aren't even showing as available.
     
  3. Galandra

    Galandra The King of Potatoes

    Still freezing on Windows 7; and the restarter does exactly nothing. Still haven't completed a single solo game since the migration. It freezes so hard that I have to use 'end process tree' in Task Manager to shut it down.

    I notice that the memory usage is hugely increased vs. the SOE client; like half a Gb vs. a third Gb.
     
    Last edited: Mar 10, 2014

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