(>O_o)> Big Big problem, i am Dessesperate <(o_O<)

Discussion in 'Tech Support' started by Nephariane, Mar 23, 2014.

  1. Nephariane

    Nephariane The King of Potatoes

    ( Iam french sorry for langage, i used translator )

    Hi, I have a big problem, I have already contact the support service ( Ticket ) but I post it here because i rly want play lol

    I played for several years and I have different accounts. ( i just come back after lonng time , cause no sound bug )

    My acc >>

    - Nephariane (SOE old acc name: Taessya6)
    - Bolthopper (SOE old acc name: Boltymod6)
    - NainBlanc (SOE old acc name: Boltymod4)
    - Draksa (SOE old acc name: Boltymod3)
    - Wotlk (SOE old acc name: Boltymod5)

    I can not finish the transfer Bolthopper (My main account) Because>

    - I can not acces to my Old SOE E-mail ([email protected])
    - And so I can not reset my password for Bolthopper.
    - I can't reset my passworld on www.poxnora.com because that redirect me on SOE web site for change, and i can't cause old e mail is " [email protected] "..... what can i do ??

    If one Dev' or someone can help me pliz ?

    I can give you informations you will need .
     
  2. KTCAOP

    KTCAOP I need me some PIE!

    Salut, alors, je ne suis pas un développer, mais, peut-être je t'aide.

    Alors, si tu va au SOE poxnora.com, et tu change au DOG, apres ça tu peut changer l'adresse électronique dans les préférences au DOG.

    Screen Shot 2014-03-23 at 11.14.47 AM.png

    Alors, on peut avoir *un* account dans les DOG, peut-être il y a des problèmes avec ça?

    Pardon, j'etudie la langue de français et parce que ça, il n'est pas le plus fort, mais, si tu ne peut changer ton email ici, dis-le-moi.

    Alors, L'anglais n'est pas mal! Si tu désire me utilizer un translateur, dis-le-moi aussi.
     
  3. Nephariane

    Nephariane The King of Potatoes

    I can't log on poxnora.com for change e mail.

    only can https://poxnora.station.sony.com, but i need Valid my ANCIEN e mail ( @hotmail.com) for have a new e mail. And i can't valid cause no acces to my old e mail < ;)

    Thx for helping KT < ;)
     
  4. Nephariane

    Nephariane The King of Potatoes

    Ho , I dunno Why , now i can change my e mail on soe lol ( Withot valid my ancien e mail ( @hotmail)

    Cool ;)

    BUT NEW PROBLEM lol >> I reseted my new passeworld on poxnora.com. all sound good , but when i try connect on web site >

    Error Messages:
    • Authentication could not be completed.

    But i alrdy merge my account .. lol and my passworld is good ( just reseterd )
     
  5. KTCAOP

    KTCAOP I need me some PIE!

    Alors, quel est le nom de toi en joue? Alors, il y a peut-être deux noms, de nom pour SOE, et de nom que tous les gens voient en joue. Utilisez le nom de joue, pas de nom de SOE
     
  6. Nephariane

    Nephariane The King of Potatoes

    Yes i know. My others account work fine, merged finishe d, all good.

    I dunno why , only " Bolthopper " dont work (old soe name Boltymod6)
     
  7. KTCAOP

    KTCAOP I need me some PIE!

    Ah, je comprend.

    Alors, a ce moment, effaces ton information, particulièrement ton adresse électronique, il n'était pas nécessaire.

    Apres ça, envoie un message au Senshu et dis

    Hello, I have been trying to transfer my account over from SOE, Bolthopper (which is my Pox Nora in game username), and I feel as though everything was merged successfully. However, when I tried to log in, it said that authentication could not be completed. I even tried to reset my password and again I felt as though it was successful, but I still have not been able to log in. I can provide information to prove ownership of the account, please let me know what I can do to gain access to my account. Thank you.
     
  8. Nephariane

    Nephariane The King of Potatoes

    I delete this post post ?
     
  9. KTCAOP

    KTCAOP I need me some PIE!

    "Edit" ton post et effacer les information personal =).
     
  10. Valkyr

    Valkyr The King of Potatoes

    KT te conseille d'effacer les adresses e-mail que tu as écrites ici sur le forum car ce n'est pas sûr.
    Sinon, est-ce que ton problème a été résolu ?
     

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