Problems Migrating Account

Discussion in 'Tech Support' started by Ravenhawker23, Apr 15, 2014.

  1. Ravenhawker23

    Ravenhawker23 New Member

    When I go to Migrate my old Pox Account to Desert Owl Games I Get an error message that says:

    The Key Specified is Invalid or has already been used

    I can understand if I would be able to log into my old Pox account via logging into poxnora.com but I cannot for some reason.
     
  2. KTCAOP

    KTCAOP I need me some PIE!

    Please make sure you are logging in using your *In Game Username* as your username and not your SOE login =).
     
  3. Senshu

    Senshu Administrator Octopi

    As KTCAOP said make sure you are using your username not your Station ID. Be sure to use the username and password recovery options to make sure all the information you are using to log in is correct.

    Username Recovery: https://www.poxnora.com/account/forgotusername.do
    Password Recovery: https://www.poxnora.com/security/resend.do

    If you do not receive these recovery emails or after using them you are still unable to log in create a support ticket. To create a support ticket click the blue Feedback & Support tab on the left-hand side of the screen on the main website. https://www.poxnora.com/
     

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