This is the internet. People are horrible. Horrible people playing pox make their opponents wait out their entire tourney timers when things go sour and they turn salty. Pls. Debuff the timer abuse.
Suggestion: change the auto-surrender on AFK from 3 turns to 5:15 in owned turn time. Same effect in all non-tourney games, cuts at least 10 minutes off potential afk-outs in tourney.
The real question is, why are there even 20 minute turn timers in tourneys ? I could undestand why In drafts way back, but no real need In the standard and weekend ones.