wrong new email

Discussion in 'Tech Support' started by Radan, Mar 10, 2014.

  1. Radan

    Radan The King of Potatoes

    a friend entered wrong email when he should of put in new email
    can this be undone or he get to put in his correct email?
     
  2. KTCAOP

    KTCAOP I need me some PIE!

    If he is able to log in, you are able to change your email account

    Log into the main site at poxnora.com

    Hover over "My Account" at the top right

    Click "Change Email" in the drop down menu, should be something like 2nd from the bottom.
     
  3. Radan

    Radan The King of Potatoes

    but he will have to get in the email to confirm the transfer
     
  4. KTCAOP

    KTCAOP I need me some PIE!

    Confirming your account email should unlock you for trading. If you did SOE's transfer properly, you should still be able to log into DOG given that you remember your PoxNora in game username.
     
  5. 0ryuk0

    0ryuk0 I need me some PIE!

    How? here's what happened. The code is in the wrong email. The email that the code were sent is locked. So I changed my email. Then whenever I click the transfer code, this is what happen
     

    Attached Files:

  6. KTCAOP

    KTCAOP I need me some PIE!

    Make sure you are using your in game Pox Nora username to log in, not your SOE Log in.
     
  7. 0ryuk0

    0ryuk0 I need me some PIE!

    Look. This is what happen when I log in
     

    Attached Files:

  8. KTCAOP

    KTCAOP I need me some PIE!

    Is 0ryuk0 the name that appears when you play in game of PoxNora?
     
  9. 0ryuk0

    0ryuk0 I need me some PIE!

    Yeah. Same with my username when I use to log in
     
  10. KTCAOP

    KTCAOP I need me some PIE!

    In that case, send an email over to support by clicking on the feedback/support tab on the left hand side, you can give claim to the original email and account name, they should be able to help you to reset your password/email.
     

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